Right choice for New Car Service
It is a fact that you have the right to decide where your vehicle is serviced, maintained and repaired, at competitive prices
Looking for bargains in the end of year car sales or want to have your new car serviced for the holidays? Here is some sound advice from Timmins Automotive & Services in George Town.
Buying a new car is one of the largest investments people often make, so it is sensible to be sure to look after it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
It is a fact that you have the right to decide who should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
New car dealers are not able to force you to go back to the dealership where you originally aquired it for service or repairs. Provided the work is overseen to the manfufacturers specifications by an acceptably qualified person and uses sufficient quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Timmins Automotive & Services mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Timmins Automotive & Services mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Timmins Automotive & Services will also only ever use fluids and lubricants that meet the specifications of the new car manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the seperation between statutory, manufacturer and express warranties to help you make the right selection when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be invalidated by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So look out for new car dealers who try to incorporate “express” or “extended” warranties, often for free, at the time of sale. Normally these ‘add-on’ warranties may include quite definitive restrictions or provisions, often in a language that is difficult to follow. Many times these contracts provide no real additional benefits not already provided by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership selling the vehicle.
Such contracts are very unlikely to warn you of the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes what sort of travel time you may need to get your car serviced or extended waiting times due to fewer available service locations or mechanics.